Shipping policy
Loomi offers free shipping on orders.
Orders are usually processed within 10-12 business days. Processing times may be longer during holidays, product launches, or high-volume periods.
Delivery times vary depending on destination, carrier, customs processing, and local postal conditions.
Customers are responsible for providing a complete and accurate shipping address. Loomi is not responsible for lost or delayed packages caused by incorrect or incomplete address information.
International orders may be subject to customs duties, taxes, import fees, or brokerage fees. These charges are the customer's responsibility and are not included in product prices unless clearly stated at checkout.
For group orders, workshop kits, or bulk purchases, please contact us before ordering so we can confirm stock, shipping options, and timing.